Terms & Conditions

These Terms apply when you access, browse or use bellainteriordesign.com, submit an enquiry through the website, use website-provided contact links, or follow Bella's links to public profiles and third-party resources. By continuing to use the website after having a reasonable opportunity to read these Terms, you agree to use the site in accordance with them.

These Terms are deliberately separated from the commercial agreement for an interior-design, fit-out, procurement, project-management, FF&E, landscape, consultation or other professional service. If you become a client, the project-specific documents agreed with you will define the actual services, deliverables, price, payment terms, revision allowances, programme, procurement responsibilities, cancellation / suspension rules, ownership / licence rights in project documents, warranties and dispute arrangements.

If there is a direct inconsistency between these Website Terms and an expressly agreed project-specific document, the project-specific document will normally govern the project issue to which it relates, subject always to mandatory law.

When you submit a form, call, email or use WhatsApp through the website, you are asking Bella to review the information and respond. Bella may need a floor plan, property location, measurements, site photographs, project type, target date, budget expectations or other information before deciding whether the project fits our availability and scope.

An automated reference number, form-success screen, acknowledgement email, WhatsApp delivery receipt or reply confirming that your enquiry was received is not, by itself, acceptance of a project, confirmation of a price or reservation of a design / construction slot.

Electronic communications can form part of a later transaction where the parties clearly agree to that effect. UAE legislation recognises electronic transactions and trust services, but this website does not treat every message or click as a signed design contract. Where formal acceptance is required, the applicable proposal, quotation, contract, electronic acceptance process or other project document will identify it.

Bella publishes detailed pages for residential, commercial, specialist and location-specific interior-design services. Those pages are intended to explain typical problems, possible deliverables, design considerations, local conditions and routes a project may take. They do not mean every listed deliverable is automatically included whenever you contact Bella.

A project may need only space planning and concept design, or it may require technical drawings, procurement, authority coordination, specialist consultants, fit-out and final installation. The written proposal identifies which responsibilities Bella accepts for your project.

We try to keep website information clear and current. Interior products, authority procedures, supplier availability, lead times, legislation, fees, building-management rules and market prices can change. Where a website page gives a current authority or pricing reference, verify the final requirement or rate at the point your project is being contracted or submitted.

You are responsible for providing information you reasonably know is relevant to the project, such as ownership / tenant status, landlord or community rules, available drawings, known defects, previous alterations, access restrictions, existing services, items that must be retained and any deadline that cannot move.

If dimensions, drawings or technical information supplied by you or another party are incomplete or inaccurate, Bella may need to remeasure, redesign or revise the affected work. The project agreement determines how additional work or delay is handled.

Where a decision requires your approval—layout, material, sample, furniture, quotation, variation or other selection—you should review it carefully. Approving an item authorises the project team to proceed on the basis of that approval subject to the project-specific terms. Changes after release can create cancellation, restocking, fabrication or rework costs.

Some projects require licensed architectural, structural, civil, MEP, fire / life-safety, acoustic, AV, lighting-control, pool, landscape, kitchen, security, sustainability or other specialist input. Bella's website may discuss these disciplines because they affect interior design, but discussion does not mean statutory design, certification or specialist calculation is included.

Similarly, landlord, developer, free-zone and government approvals depend on the actual property, proposed work, licensed applicant, supporting documents and the authority's review. Bella can support or coordinate approval information where appointed, but no website statement guarantees that an authority, landlord, developer or third-party reviewer will approve a proposal.

If you appoint a contractor, consultant, supplier or specialist directly, their own contract and professional responsibility remain separate unless Bella's project documents expressly say otherwise.

The website contains Bella-owned / locally supplied image assets and, on some research-led service, style or location pages, temporary third-party images used as visual references. Where those third-party references are stored in the database, the page data includes source information and descriptive ALT / title text so the image can later be replaced with Bella-owned or appropriately licensed work.

A third-party reference image should not be interpreted as a claim that Bella designed, built or photographed that specific project unless the page expressly identifies it as Bella work. Likewise, a project narrative, client relationship or testimonial should be read only in the context in which the website presents it.

If you believe website material infringes your copyright or other rights, contact Bella with the URL, a description of the material, your relationship to the rights and a practical way for us to verify the request.

Website text, page structure, original graphics, branding, code, database-curated presentation and Bella-owned imagery are protected by applicable intellectual-property rights. Some photographs, platform marks, fonts, research references and linked materials may belong to third parties and remain subject to their own rights.

You may view, print or save reasonable extracts for your own private project evaluation or internal business decision-making. You may not copy substantial parts of the website for commercial republication, remove source / rights notices, reproduce Bella branding in a misleading way, sell the content, or present Bella's written design guidance as your own service without permission.

Rights in project-specific drawings, 3D visuals, specifications, schedules and other professional deliverables are governed by the project agreement. These Website Terms do not independently transfer design copyright or grant a construction licence for project documents.

The website contains links to social platforms, profile directories, review services, image sources, suppliers, authorities, publications and other external websites. Those sites operate under their own terms, privacy notices, availability and security practices.

A link is not an unconditional endorsement of every statement, product, service or policy on the destination website. External information can also change after Bella links to it.

When you leave bellainteriordesign.com, review the destination's current terms and privacy practices before submitting information or entering a transaction.

Bella may update, reorganise, correct, suspend or remove website pages, content, links or functionality when needed. We may also publish new services, pricing references or location guidance over time.

Temporary outages can result from hosting, maintenance, software updates, network issues, security incidents, third-party services or circumstances outside Bella's control. If you need time-sensitive project information, contact Bella directly rather than relying only on website availability.

If a page contains a clear typographical, calculation, data-entry or publishing error, Bella may correct it. An obvious website error does not create a right to require a service at an unintended price or on an unintended scope, subject to applicable mandatory law.

General website content is provided to explain Bella's services and help with early project decisions. You should not use a blog-style explanation, cost guide, design example, authority note or FAQ as a substitute for measured drawings, engineering advice, statutory approval, supplier confirmation or a project-specific contract where those are required.

To the maximum extent permitted by applicable law, Bella does not warrant that general website content will be complete for every property, current in every third-party detail at every moment or suitable as construction instructions for a project that Bella has not specifically reviewed.

Nothing in these Terms excludes or limits liability, consumer rights, statutory duties or remedies that cannot lawfully be excluded or limited. Any project-specific limitation, warranty or remedy provisions are governed by the applicable project agreement and mandatory law rather than by a generic website disclaimer.

Supply-chain disruption, severe weather, authority delays, building-access restrictions, labour or transport disruption, import constraints, utility outages, civil emergencies and similar events can affect design, procurement or fit-out programmes. The legal and commercial consequences of those events for an active project are governed by the relevant project contract and applicable UAE law.

The UAE's current Civil Transactions Law contains updated rules for contractual obligations and contracts of works. These Website Terms do not attempt to replace those statutory rules or the detailed risk allocation in a signed project agreement.

Bella may block or restrict access to the website, enquiry endpoints or other functionality where reasonably necessary to protect security, prevent abuse, respond to unlawful activity, maintain service stability or comply with legal obligations.

Restricting website access does not by itself terminate an existing project contract. Any active project relationship continues to be governed by its own terms.

Bella may update these Terms when the website, services, legal environment or business practices change. The effective / last-reviewed date at the top of the page will be updated when the core terms are materially revised.

Changes to public Website Terms do not automatically rewrite a signed project contract unless the project contract expressly allows that result.